Creating a More Proactive Family Law Practice
Improve client selection at intake, elevate the client experience, and build an aftercare approach to create a stronger, more sustainable practice.
If your family law practice feels reactive, rushing from consultation to consultation, taking on cases that drain your team, and dealing with unpredictable cash flow, this session will introduce a practical framework for becoming more proactive, intentional, and client-centered.
In this video replay, Attorney Chris Murphy and Member Advisor Veronica Waggoner will share practical strategies to help you think more intentionally about intake, make smarter decisions about which cases are the right fit, and set clearer client expectations in ways that support your team, strengthen the client experience, and encourage referrals.
In this video replay, Attorney Chris Murphy and Member Advisor Veronica Waggoner will share practical strategies to help you think more intentionally about intake, make smarter decisions about which cases are the right fit, and set clearer client expectations in ways that support your team, strengthen the client experience, and encourage referrals.
In this video replay, you'll learn
how to:
Improve first impressions during intake
Spot red flags earlier using a family law specific intake matrix
Make smarter decisions about which cases are the right fit
Create a more consistent and calmer client experience
Think through an aftercare approach that helps you stay top of mind and encourages future referrals
Meet Your Speakers
Practice Advisor & Attorney
Chris Murphy
Chris is a managing partner at Scalli | Murphy Law in the Boston area with more than 20 years of legal experience. Although his firm focuses on personal injury, Chris’s career has spanned an unusually broad range of practice areas, including criminal defense, civil litigation for both plaintiffs and defendants, business and corporate transactions, residential real estate, land court and title disputes, contract negotiation and drafting, and family law. Chris finds deep fulfillment in coaching other attorneys. He is passionate about helping lawyers reset their lives and practices so they can not only succeed professionally, but also achieve their personal goals and build sustainable, lasting firms. His diverse legal background gives him a practical understanding of the real-world challenges attorneys face every day, from stress and uncertainty to operational and logistical demands. That perspective allows him to help lawyers make meaningful changes that improve both their practices and their lives.
Member Advisor
Veronica Waggoner
Veronica Waggoner joined the Atticus team as a Member Advisor with over 13 years of extensive legal management experience. Working at a notable family law firm in Central Florida, she held multiple positions as a Paralegal, Office Manager, and head of the Client Relations Team. Her duties included firm financial organization, a wide variety of HR responsibilities, cultivating and maintaining strong client relationships, managing marketing projects to drive firm growth, and a wide range of legal support responsibilities. While serving as Client Relations Manager and Team Leader, she participated in the Atticus Practice Growth Program and saw the difference it could make. That experience motivates her to help others transform their practices. Veronica majored in Psychology at Florida International University in Miami, Florida, and has participated in several specialized business growth programs throughout her career.
Want to go deeper?
Join us on May 8 for a deeper dive into proactive planning for family law practices. In this interactive virtual workshop, Chris Murphy and Veronica Waggoner will go beyond the webinar to help family law attorneys reduce reactivity, strengthen systems, improve client management, set clearer boundaries, and create more consistent cash flow and operations. Attendees will also work through current family law challenges in a practical, collaborative setting and leave with next steps they can apply right away.
