90-Day Virtual Workshop Series

Intake Mastery: First Impressions to Forever Clients

A great intake system is the foundation to a thriving law firm. It is more than just answering calls—it’s the first step in building trust, creating a positive client experience, and ensuring that the right people choose your firm. Yet, many firms lose potential clients due to missed calls, inconsistent processes, or intake teams that lack the training to confidently convert inquiries into paying clients.

Imagine an intake process that flows effortlessly, makes a powerful first impression, and consistently turns potential clients into signed agreements.

In this interactive 90-day workshop series, you’ll participate in six, two-hour sessions designed to transform your firm’s intake process. You’ll gain proven strategies, hands-on exercises, and practical tools to immediately improve your results.

**Program includes an 88-page Intake Training Playbook that is customizable for your firm!**
finding your focus

6 Sessions

  • Tuesday, January 20, 2026, 1:00–3:00 p.m. ET
  • Tuesday, February 3, 2026, 1:00–3:00 p.m. ET
  • Tuesday, February 17, 2026, 1:00–3:00 p.m. ET
  • Tuesday, March 3, 2026, 1:00–3:00 p.m. ET
  • Tuesday, March 17, 2026, 1:00–3:00 p.m. ET
  • Tuesday, March 31, 2026, 1:00–3:00 p.m. ET

Virtual Location

Join us remotely via a meeting link for this exclusive virtual workshop for optimizing client conversions, boosting efficiency and building a more profitable and client-centered firm.

Price: $1,995 / for first registration

20% discount for any additional team members from their firm. (We'll email you the discount code after your registration is complete.)

Registration for this workshop is now closed.

Join the waitlist below and we’ll notify you if a spot opens or when the next session becomes available.

Veronica Waggoner breaks down what is covered during this workshop series and why it matters to your firm’s growth.

What Past Attendees Are Saying

Elevate Your Intake and Grow Your Firm

This program is ideal for attorneys, firm owners, and intake staff who want to boost client conversions, enhance efficiency, and build a more profitable, client-centered firm.

Attract the Right Clients

Define your ideal client and refine your messaging to attract the best cases. 

Create a Seamless Intake Experience

Ensure every interaction builds trust and sets the stage for long-term relationships. 

Convert More Leads

Use proven scripts and protocols to boost your firm’s success rate. 

Handle Objections Effectively

Learn how to navigate hesitations while maintaining a client-centered approach. 

Train Your Team for Success

Equip your intake team with the skills to connect with clients and secure commitments. 

Improve Follow-Up & Retention

Implement strategies that bring back potential clients who aren’t ready to commit immediately. 

Improve Conversion Rates

Track results, optimize performance, and increase your firm’s revenue. 

Streamline Your Intake Systems

Eliminate bottlenecks and automate key steps to save time, reduce errors, and scale your firm efficiently.

About Your Facilitators

Veronica Waggoner

Member Advisor

Veronica Waggoner joined the Atticus team as a Resource Advisor with over 13 years of extensive legal management experience. Working at a notable family law firm in Central Florida, she held multiple positions as a Paralegal, Office Manager, and head of the Client Relations Team. Her duties included firm financial organization, a wide variety of HR responsibilities, cultivating and maintaining strong client relationships, managing marketing projects to drive firm growth, and a wide range of legal support responsibilities. While serving as Client Relations Manager and Team Leader, she participated in the Atticus Practice Growth Program and saw the difference it could make. That experience motivates her to help others transform their practices.

Samantha Cantrell-Long

Practice Growth Program Manager, Adjunct Practice Advisor Program Manager, & Member Advisor

Samantha is the Program and Client Manager for the Atticus Adjunct Practice Advisor Program as well as a Member Advisor. Before Atticus she worked in the legal field for over 25 years as a Senior Paralegal for several prestigious estate planning & elder law firms in Florida. During that time she was a team leader, trained staff, developed plans and systems, reorganized law firms as well as managed, led, and served as the head of several different departments.

Stephanie Feulner Knight

Senior Program Manager

Stephanie Feulner Knight joined the Atticus Team in 2015. She was involved with Atticus while serving as Marketing Director for a top family law firm in Orlando, Florida. She has participated in the Practice Growth Program and can therefore provide program participants with a unique perspective of Atticus. Stephanie has led several webinars and speaking engagements. She is passionate about helping attorneys and their teams find success and balance in their work and personal lives.

Stephanie Feulner Knight

Ready to Improve Your Intake System?

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