108: Breakthrough Growth: How Empathetic Leadership Drives Success with Doug Burnetti
On this episode of Great Practice, Great Life, unlock the secrets to achieving a balanced and thriving legal practice with Steve’s conversation with Doug Burnetti, a board-certified trial lawyer.
Discover how servant leadership can transform your professional success and your personal satisfaction. Doug shares his remarkable journey in building a flourishing plaintiff’s practice by leading with service and introspection, offering practical strategies to overcome obstacles and foster growth.
Explore the pressing challenges personal injury law firms face today, such as fierce competition and the rapid evolution of technology. Doug candidly discusses the importance of staying technologically savvy and how adopting a mindset of open sharing can lead to business innovation. Drawing from John Kotter’s work on change, we dissect the complexities of implementing new ideas and how internal leadership can hinder or drive progress.
Gain valuable insights into the power of empathy, change management, and customer service excellence. With over 30% of cases coming from referrals, Doug reveals how nurturing relationships and investing in staff development have been key to his firm’s success.
With a heartfelt reflection on maintaining a fulfilling life, Doug offers a refreshing perspective on not defining oneself solely by professional roles, inspiring you to cultivate a great practice and an even greater life.
In this episode, you will hear:
- Doug Burnetti’s insights on servant leadership in legal practice
- Overcoming challenges in personal injury law post-COVID
- Emphasizing empathy and change management for firm growth
- Strategies for staying competitive through technology
- Influence of Dale Carnegie and John Kotter on leadership philosophies
- Balancing professional success with personal fulfillment
- Importance of exceptional customer service and staff development
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If there’s a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com.
Supporting Resources:
- Burnetti, P.A.
- Doug Burnetti bio
- Atticus Law Firm Coaching
- Leading Change by John P. Kotter
- Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times: by John P. Kotter
- How to Win Friends & Influence People by Dale Carnegie
- The New One Minute Manager by Ken Blanchard
- The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn
- Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute
- The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber
Steve Riley
Certified Practice Advisor & Attorney
Steve Riley has coached attorneys for more than 20 years. His one-on-one coaching focuses on a limited number of top producing attorneys committed to taking their practices to new levels of excellence, profit, and personal success. He also presents at group coaching workshops around the country for individual law firms, state bar associations, and other legal organizations.