Author name: Nikki Hartley

Podcast

From Lawyer to Law Firm Owner with Jordan Ostroff

Episode 192 – Attorney and Practice Advisor Jordan Ostroff shares the mindset shifts that helped him move from practicing law to truly owning a business. Discover how to make better decisions, define success on your own terms, and build a law firm that supports the life you actually want.

Podcast

The Mid-Year Goal Check Every Busy Lawyer Needs

Episode 191 – The year isn’t over, but it may be time to reset your approach. In this episode, Steve Riley shares a practical framework for clearing distractions, protecting your priorities, and refocusing on the goals that matter most. If life has gotten in the way of your plans, this conversation will help you regain momentum for a stronger finish to the year.

Podcast

How to Get Lawyers Who Hate You to Send You Business

Episode 190 – Most attorneys see opposing counsel as obstacles. Steve Riley sees opportunity. In this solo episode, he shares the surprising strategy that led some of his best referrals to come from lawyers on the other side of the table. Learn how professionalism, emotional intelligence, and intentional follow-up can transform adversaries into trusted referral sources and create a business development channel most firms overlook.

5 Leadership Habits That Build Stronger Law Firm Teams
Blog

5 Leadership Habits That Build Stronger Law Firm Teams

Blog: Building a stronger law firm team takes more than hiring talented people. These five leadership habits, inspired by lessons from former NFL executive Scott Pioli, can help you create accountability, strengthen culture, and build a team that performs at a higher level.

AI is not a lawyer
Podcast

AI Is Not Your Lawyer: Protecting Client Privilege with Kent Berk

Episode 189 – What happens when a client uses AI before talking to a lawyer? In this episode, Steve Riley and returning guest Kent Berk examine the *United States v. Hepner* decision and what it means for attorney-client privilege in the age of ChatGPT and Claude. They discuss the risks of clients using AI to research or document their cases, practical ways firms can address AI during intake and onboarding, and why legal judgment still requires a human lawyer.

The future of legal marketing? Be human
Blog

The Future of Legal Marketing? Be Human

Blog: AI can generate content, but it cannot replicate your experience, perspective, or relationships. As search becomes more conversational, the law firms that stand out will be the ones that sound more human, not more automated.

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