068: 8 Critical Factors for Choosing Your Practice Management Software with Daniel Miller – Part 2
On this episode of Great Practice, Great Life, Steve continues his discussion with attorney Daniel Miller, exploring the nitty-gritty of practice management software for law firms.
We’re tackling how software can transform your legal practice by tracking every file’s journey from inception to completion, providing insights into staff performance, and pinpointing any bottlenecks in your workflows. Discover the art of task management through client workflows and how tools like Kanban boards can revolutionize your approach to client service, leading to enhanced productivity and a standout client experience.
Daniel shares his expert strategies, helping you fine-tune your firm’s operational efficiency with the right practice management tools. We delve into features like accurate time tracking, secure client portals, and integrated billing systems that streamline your firm’s financial dealings. Moreover, we discuss how incorporating phone systems can ensure seamless client communication.
This conversation will help you balance professional growth, efficient practice management, and the personal joy of life’s moments—because success isn’t just about work; it’s about making time for what matters most.
In this episode, you will hear:
- Attorney Daniel Miller on practice management software in enhancing law firm efficiency and client experience
- Monitoring file progress, staff performance, workflow bottlenecks, and utilizing Kanban boards for visual task management
- The importance of secure client portals, accurate time tracking, and integrated billing systems to improve security, efficiency, and client relations
- Maintaining work-life balance by managing time effectively and establishing efficient processes
- How structured practice management systems contribute to successful legal practices while ensuring personal time for family and life events
- Customizable reporting within practice management tools for tracking business performance and identifying improvement areas
- Integrating practice management software with phone systems to facilitate communication tracking and billing for client interactions
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Supporting Resources:
Miller & Miller Law Group PLLC
What to Look for in a CRM and Practice Management Software
Steve Riley
Certified Practice Advisor & Attorney
Steve Riley has coached attorneys for more than 20 years. His one-on-one coaching focuses on a limited number of top producing attorneys committed to taking their practices to new levels of excellence, profit, and personal success. He also presents at group coaching workshops around the country for individual law firms, state bar associations, and other legal organizations.