How AI is Helping Attorneys Grow More Profitable Practices with Jennifer and Fred Felten

AI can help you get legal work done faster. But if you bill by the hour, that creates an uncomfortable question:

What happens when the work that used to take three hours takes 30 minutes?

And billing is only part of the conversation.

In this episode of Great Practice, Great Life, Jennifer and Fred join Steve Riley to talk about what they’re actually doing with AI inside their law firm. They share how they’re using technology to capture knowledge, train their team, improve processes, and rethink work that has traditionally depended on an attorney’s time.

They also get into some bigger questions about staffing, flat fees, subscriptions, AI agents, and what a law firm could look like when technology creates more capacity instead of simply helping everyone work faster.

If you’re trying to figure out where AI actually belongs in your firm, this insightful discussion offers a firsthand look at what happens when you start putting it to work.

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Inside This Episode

  • How Jennifer grew her practice from $600K a year to $400K a month
  • How internal GPTs turn attorney knowledge into a resource for the entire team
  • Where automation can take repetitive work off your team’s plate
  • Why Jennifer and Fred moved away from hourly billing
  • How AI is changing training, staffing, and capacity inside the firm

Supporting Resources

Steve Riley

Steve Riley

Shareholder, Practice Advisor, & Attorney Steve Riley has coached attorneys for more than 20 years. His one-on-one coaching focuses on a limited number of top producing attorneys committed to taking their practices to new levels of excellence, profit, and personal success. He also presents at group coaching workshops around the country for individual law firms, state bar associations, and other legal organizations. READ MY FULL BIO
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