What if the reason your new hires aren’t meeting expectations has less to do with who you hired and more to do with how you onboarded them?
Hiring the right person is only the beginning. How you prepare, train, and support them can determine whether they become a valuable part of your team or another responsibility on your plate.
In this episode of Great Practice, Great Life, Steve Riley talks with attorney Lin McCraw about the 100-day onboarding process he’s developed at McCraw Law Group. Lin shares how his firm approaches training, introduces new hires to its culture, and builds the accountability needed for employees to succeed.
They also discuss why building team capacity should come before taking on more clients and how investing in your people can improve the client experience and support long-term growth.
If you’re hiring but not seeing the results you expected, Lin’s approach may change how you think about your next new hire.
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Inside This Episode
- Why your team’s capacity needs to grow before your caseload does
- How Lin’s 100-day onboarding process prepares new hires for success
- How to make your firm’s core values part of everyday work
- Why investing in employee development pays off long after onboarding
- How better onboarding can lead to a stronger team and more consistent client service
