In Part 2 of this two-part series on Great Practice, Great Life, Steve Riley brings Chris Murphy and Aaron Rothbart back for a fast-paced, competitive conversation on one of the toughest challenges in law firm growth: keeping your best people.
Framed as a friendly “tips showdown,” this episode gets real about what actually drives retention. Chris makes the case for long-term onboarding, real relationships, and helping team members see a future inside your firm. Aaron counters with hiring right from the start, creating a strong day-one experience, and building a culture of clarity, accountability, and ownership.
Different approaches. Same goal.
The takeaway is clear: retention is not about paying more. It is about building a firm where people feel challenged, supported, and committed to growing with you.
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Inside This Episode
- Why onboarding should last longer than a week or two
- How first impressions shape whether a new hire sees a future with your firm
- Why real relationships matter more than most leaders think
- How to make new team members feel like they belong from day one
- Why team members need to see a growth path, not just a job description
- How clarity, accountability, and feedback help people take ownership of their success
- Why money matters, but is usually not the main reason great people stay
