How Employee Reviews Unlock Growth, Accountability, and Freedom

Learn the Importance of Employee Reviews to Grow Your Law Firm

In this episode of Great Practice, Great Life, Steve sits down again with Ashley Waters, an estate planning attorney from Tennessee. Hear them discuss how a structured, repeatable employee review process helped her firm grow and thrive. As her practice expanded, Ashley realized the importance of effective feedback loops and strategic delegation. These key elements have strengthened her team and increased profitability.

Ashley shares how she initially approached employee reviews with uncertainty but soon recognized their role in fostering accountability, professional development, and a positive workplace culture. By implementing tools and strategies from Atticus, she gained the confidence to delegate responsibilities and empower her team members, allowing her firm to scale efficiently.

Steve and Ashley also explore the importance of developing strong team leaders and the impact of proactive planning. Ashley learned about her employees’ goals and strengths during these reviews which led her to promote the paralegal who helped her start her firm to an office manager role. This created a support system that allowed Ashley to focus on high-value tasks while ensuring her firm operated smoothly.

This episode highlights the power of intentional leadership, no matter the size or location of your practice. Tune in for an inspiring conversation on how refining your approach to employee management can create a thriving, growth-oriented law firm.

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Inside This Episode

  • Strategic delegation and employee reviews as tools for law practice growth
  • Ashley Waters’ journey from small two-person firm to a thriving practice in rural Tennessee
  • Importance of structured feedback loops for team development and profitability
  • Transitioning from uncertainty to a proactive management approach
  • Challenges and solutions in delegating responsibilities and building a strong team
  • The role of communication and clear expectations in scaling a law firm
  • Embracing the unique contributions of lawyers in different settings

Supporting Resources

Steve Riley

Steve Riley

Shareholder, Practice Advisor, & Attorney Steve Riley has coached attorneys for more than 20 years. His one-on-one coaching focuses on a limited number of top producing attorneys committed to taking their practices to new levels of excellence, profit, and personal success. He also presents at group coaching workshops around the country for individual law firms, state bar associations, and other legal organizations. READ MY FULL BIO
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