February 18, 2020
A good staff is the backbone of any successful law firm, and the difference between a good staff and a poor one can make or break your practice. But a good staff doesn’t happen by accident. From vetting to hiring, from training to empowerment, a good staff is built carefully with people who embrace your values and vision.
When you finally have your optimal team in place, your office runs smoothly, efficiently and, we hope, profitably. A good staff, especially one that's been intact for a considerable amount of time, combines unique strengths from its members. The whole really is greater than the sum of its parts.
A study in Harvard Business Review found "familiarity was a better predictor of performance than the individual experience of team members or project managers." Familiarity doesn’t breed contempt; it breeds competency.
That said, however, turnover is the one universal truth among any workplace or organization — your law firm included. The challenge is to keep your team as intact as possible, and here’s where incentives play a part.
A good, competitive salary is a must. People want to feel like they’re valued, and often they equate that to the dollars on their paychecks. But beyond salary are... Read More