Pat Conroy, the well-known American novelist, once said: “The most powerful words in the English language are, ‘Tell me a story’”. Why do stories have such power over us?
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Attorneys Lucas Fleming, Mark Chinn and James Joseph discuss their recent experience at a retreat at a monastery.
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Which referral sources should you invest in for the future? Here’s how you find out: make a list of the referral sources who’ve sent the most business in 2014.
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The end of year usually sneaks up on most of us like a mugger in the night; often we are distracted by holidays and before you know it...
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I’ve recently returned from visiting a monastery with nine attorneys. This four day visit was an eye-opening experience on several levels.
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What would your firm do in the event of a disaster?
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When you’re dealing with a complaining client, let them vent as long as they’re not abusive. Don’t interrupt what they’re saying. Let them tell their story and describe how upset they may be.
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Many of you toy with the idea of adding another practice area. Perhaps business in one of your current practice areas has dropped off due to the economy and you wonder what you can add to fill the gap. It’s an innovation worth pondering.
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For a competitive advantage to be long-lasting it has to pass the sustainability test. Why?
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We just returned from an intensive two day Practice Growth Program in which we discussed the value of implementing systems in the law firm. Because systems implementation requires a substantial behavioral change on the part of the attorney’s team, and team members are prone to resist change, we also discussed how to maximize team acceptance.
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